Customer Portal

Email customer_success@boldgroup.com with the following information: Your company name Employee name [first and last] Employee title Employee email Employee telephone number (at least one of the following): Office te...

Log in Visit https://support.boldgroup.com Enter your Username and Password Home Page The Home Page allows you to: Submit a case View your cases and status via  “MY CASES” tab View Bold Group S...

To submit a case, navigate to the Home tab and follow the steps below in the form: Visit  https://support.boldgroup.com Impact : Select from dropdown menu. Version : Type in the version of software for this case. Enter N/A if not...

At Bold Group, we appreciate receiving enhancement requests for our products. While some may be easy to add, others may be quite involved. We want to share with you how we evaluate and how we decide which ones to add. We follow the same general p...

Bold Group’s development team reviews all incoming product requests, whether they are reported software bugs or product enhancement suggestions. Each request is evaluated to determine its validity and feasibility within our development fram...