Dispatch Screen - AHT - (Average Handling Time)

stages® Documentation - Home

Dispatch Screen

What is AHT on the Dispatch Screen?

AHT is Average Handling Time - Average Alarm Handle Time for this Priority at this Hour over the past month.  "ND" in this instance means that there is no data for this Priority and the Critical Seconds is displayed.

Was this article helpful?
Thank you for your feedback!