Action Plans
Action Plans are used to lead your operators through the dispatch process. Action plans are organized in a step by step expandable/collapsible tree. Each step can have multiple outcomes that lead down different branches of the tree. Instructions are...
Action Plan Creation
Creating an Action Plan
Navigate to Setup>Alarm Processing Setup>Action Plan.
Click the binoculars (This provides a list of existing Actions Plans)
Click the + to add a new Action Plan (NOTE: This creates an Action Plan on a Gl...