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Last Updated: 10/26/2023
in Utilities Runaway Runaway conditions occur when a device is receiving multiple signals in a time frame. Runaways are handled similarly to On Test situations, and are configured in the Test/Runaway Category setup window. A runaway can be initiated from the On Test...
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Last Updated: 10/26/2023
in Utilities Servers IIS Servers contain the stages™ Application and host the Browser Interface used by the Operators. All IIS Servers are active. Operators can dispatch when accessing any of the IIS Servers.
SQL Servers contain the database that stores all informa...
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Last Updated: 10/26/2023
in Data Rich-Text stages™ provides the ability to add Rich Text features on select fields used for dispatch instructions and information.
Fields that support Rich Text feature a Rich Text Edit button (right). The field opens in a modal edit window. Highlight an ...
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Last Updated: 10/26/2023
in Setup Alarm Confirmation Alarm Confirmations (Setup > Alarm Processing > Alarm Confirmation) are given a Signal Confirmation Period, an Option, and an Event Code (for Escalate).
Options include:
Double Knock
Points received will not be an alarm until at l...
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Last Updated: 10/26/2023
in Site Multiple Account Location
Account Site and Location Sites
The Multiple Location Account includes one "Account" site that is for the monitoring device and multiple "Location" Sites that are for the locations that are monitored. Any General Dispatching f...
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Last Updated: 09/23/2022
in Site Alarm Dispatch Recent History / Device Status / Mass Test / Recent Changes Recent History The Recent History tab displays recently logged Event Codes and Operator Actions for the focused device only. Complete site history can be seen by opening the His...
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Last Updated: 06/01/2023
in Site Auto Feed stages® Documentation - Home The Auto Feed features will assign alarms to operators. When an operator is in Auto Feed mode, and available to handle an alarm, Stages will assign the operator the next available alarm. When this occurs the Alarm...
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Last Updated: 09/23/2022
in Site Alarm Dispatch Dispatch Area Dispatch Action Wizard During an alarm, stages™ will call the action plan specified by the event code and/or zone into the Alarm Dispatch window. Structured Dispatch will guide your operators through a step by step dispatch....
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Action Plans can be exported from a Stages Server and imported into another Stages Server. The export utility is run on the source SQL Server and will produce an SQL script that is used to import the Action Plan to the destination Server....
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Last Updated: 10/17/2022
in Site User Partitions stages® Documentation - Home User Partitions Site Groups can be assigned to specific Users in the User Partitions utility. All Site Groups can be assigned with the All SG flag or searched in the Unassigned List and added to the Assig...