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Last Updated: 09/26/2025
in Report Email SMTP ports and email security
Different ports are associated with different security measures, so choosing the right one is key to ensuring you're protecting your email communications.
Some ports transmit encrypted messages, while other ...
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Last Updated: 10/07/2022
in Site History stages® Documentation - Home History Site History can be opened from Alarm Dispatch , Site Data Entry , Quick Call, and Site Lookup. History displays Event Codes and Operator Actions that have occurred on the site. Parameters can ...
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Last Updated: 01/30/2025
in Customer Portal
At Bold Group, we appreciate receiving enhancement requests for our products. While some may be easy to add, others may be quite involved. We want to share with you how we evaluate and how we decide which ones to add. We follow the same general p...
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Last Updated: 09/22/2022
in Site Alarm Dispatch Dispatch Lock The Top Bar of the window displays the Xmit# and Site Name. The Xmit# and Site Name are also displayed in the Status Bar. The top left pane displays the Local Time for the site, the Dispatch Lock status, and a Link to either Ent...
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Last Updated: 06/01/2023
in Site Xmit stages® Documentation - Home Linking Zones to Different Sites (using Alternate Xmit) To link zones to different sites, follow the steps below using the Alternate Xmit feature. On the configuration window, signal activity on a point can b...
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Last Updated: 10/26/2023
in Utilities Memos
The Memo system allows for public Messages to be sent between stages™ Departments or to Site Groups in the External Application.
Memos can be sent from Sites ( Site Data Entry and Alarm Dispatch ) , or generally from the Send Me...
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Last Updated: 09/26/2025
in Data Out of Service
Devices can be placed Out of Service (OOS) to suppress the device from generating alarms.
OOS Category
There are different categories of OOS defined in the OOS Category setup (Setup > Device Setup > OOS Category). The category h...
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Last Updated: 10/26/2023
in Utilities Blanket Alarm Clear The Blanket Alarm Clear window (Utilities > Blanket Alarm Clear) allows a range of Xmit# for a combination of region and priority to be cleared. This could be done in a blackout situation, or when a storm is setting off motion sensors to remove thos...
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Last Updated: 10/26/2023
in Setup Site Groups Site Groups are used to represent dealers and any other grouping of sites. Grouping sites allows Stages to quickly and efficiently apply processing rules to many sites at once, improving handling time.
Schedules can be managed at the Site Grou...