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Last Updated: 09/26/2025
in Data Follow Up
stages® Documentation - Home
Follow Up
If an action needs to be complete on a Site that cannot be done at the current time, a Follow Up can be created to log the action. Clicking the Follow Up button from the Alarm Dispatch or...
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Last Updated: 10/26/2023
in Setup IVR The SGS IVT (Interactive Voice Response) is an automated phone system that provides the means for Outbound calling and Inbound functionality for Site Group Contacts to place accounts On Test .
Outbound IVR
stages™ can trigger outbo...
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The Action Plan Override button on the Site Summary of the Alarm Dispatch Window opens the Action Plan Override pane. All Action Plans that apply for all received signals and possible action plan variation will be listed. Double- clicking on...
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Last Updated: 04/17/2024
in Utilities UL Compliance
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Last Updated: 10/17/2022
in Site User Defined Fields stages® Documentation - Home User Defined Fields Additional Information specific to your central station can be attached to the Site , Site Device , Site Group , and Contact . For instance, contract information can be placed in t...
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O - Operator Action Select action type as Operator Action (O). During an Operator Action step, the Dispatch Wizard will, by default, log an Operator Action. The Operator Action can be forced to be confirmed by the operator by enabling the Confir...
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E - Evaluation Select action type as Evaluation (E). During an Evaluation Step, the Dispatch Wizard will check for a piece of information to determine how to proceed in the Action Plan. The Evaluation Step does not display to the operator. An A...
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P - Phone List Select action type as Phone List (P). During a Phone List step, the Dispatch Wizard will create a list of phone numbers from the Call List that match the Recipient Type and ID (if available) and prompt the operator to Dial the fir...