Chat

Autoprocess

A stages chatroom is created through the chat autoprocess. When this autoprocess  is attached to an alarm signal, and the configured notification will go out to the designated contacts. Additional flags allow for contacts to perform additional actions through within the chatroom.

Additional actions include:

Dispatch: Request dispatch on alarm

Clear: Clear alarm with valid code word

Service: Request service

Call Me: Request phone call

On Test: Place on test

Notification

Chatroom

Inside the chatroom, contacts can see who else has also been contacted. Buttons along the top of the window will allow contacts to perform any actions allowed through the autoprocess. 

The chatroom will be open for 5 minutes after the alarm has been cleared and will then be closed. 

Dispatch

If a chatroom has been created, the chat button will appear on the dispatch window. This will allow the operator to open the chatroom log in stages and view the chat log.  

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